Cosmetic Care Treatment Agreement

The practitioner performs the cosmetic treatment carefully and in accordance with the professional standard within the aesthetic sector.

The client is deemed to have agreed to this cosmetic treatment agreement and terms and conditions as soon as he/she appears for the appointment at the clinic.

This agreement was shared with the client prior to the appointment and the client is therefore familiar with this document and has had the opportunity to ask questions. By proceeding with the appointment, the client declares to have been sufficiently informed.

The client provides the practitioner and the clinic, to the best of their knowledge, with all information that is reasonably necessary for the proper performance of the treatment.

The client cooperates as much as possible with the examination and treatment by following the advice and instructions of the clinic et al.

The clinic and/or practitioner informs the client in a clear manner, and on request in writing, about:

• the necessary examination and/or treatment,
• the procedures to be performed,
• the expected consequences and risks,
• alternative treatment methods,
• the intended aesthetic results.

The client is aware that this concerns a treatment that is not medically necessary, the result of which depends partly on personal factors. No guarantee is given on the intended effect.

The clinic and the practitioner do not provide information or access to the file to anyone other than the client without the client's consent, unless legally required.

Treatments take place outside the observation of third parties, unless the client has expressly given consent for this.

On the basis of the information provided, the client gives consent for the treatment as discussed and recorded in the client record.

This consent also includes calling in other experts if this is deemed necessary in the context of a careful performance of the treatment.

The client acknowledges that this does not concern medical care, but a cosmetic treatment at their own request. Consent can be withdrawn at any time.

If another procedure proves necessary during the treatment, additional consent must be given for this, unless the client has designated an authorised representative in advance.

On request, it is recorded in writing for which procedures consent has been given.

The clinic maintains a record containing data on the health and procedures performed of the client.

On request, a written statement from the client is added to the record.

The record is kept for at least ten years, or longer if reasonably necessary.

The client has the right to inspect and obtain a copy, with the exception of personal working notes and insofar as this would harm the privacy of others.

On request, data is destroyed within three months, unless a statutory provision opposes this or the data is reasonably of importance to third parties.

The clinic makes every effort to perform the treatment carefully, observing professional standards.

The clinic is not liable for disappointing aesthetic results, unless there is demonstrable culpable damage.

Liability is in all cases limited to the amount paid out by the liability insurance.

Cosmetic treatments are not eligible for reimbursement. The costs are at your own expense and must be paid prior to the treatment.

The client is responsible for payment of the invoices for the costs associated with the treatment. On behalf of the clinic et al., invoices may be sent and collected by a third party.

The client can terminate the treatment agreement at any time.

In the case of cancellation within 48 hours before the appointment, 50% of the treatment costs may be charged, unless there is a case of force majeure.

The clinic or practitioner can only terminate the agreement for compelling reasons, ensuring an appropriate handover or referral.

A note of the conclusion of this agreement has been made in the client record. That note is apparent from the report of the first consultation.

Skin & Vision Clinics B.V. — version 1, July 2025